30 years of experience in the automotive service field. Calm and composed. Appreciation and further development of team members. Enterprise business process management. Very proficient in dealing with matrix organisations. Strong leadership in the areas of European, multilingual, virtual, geographically scattered teams. Organisational talent. Open to new ideas. Balancing. Knowledge of human nature, especially recognising the strengths of others. Very willing to travel. High degree of networked thinking. Good work-life balance. Consistently high performance level. Deft handling of high workload. Strong implementation power. Quick adaptability to new situations. Strong self-reflection.