Change is part of the business world. Everybody knows this and still, it is difficult to step out of one’s comfort zone and start doing things [differently]. Making a change always requires three things working in conjunction. Heart. Hand. Head. One must “hand” those affected the suitable means and tools to create new things. One must explain them functionally, train, give time to learn and convey knowledge (in the head). And one must reach the people’s heart and explain why change is necessary, what individual advantages it has and how everyone is personally affected. Experience has shown that this is the high art of leadership.